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Terms of Use

Last updated: February 15, 2026

⚠️Fundamental notice: SanaMente is an AI-powered emotional wellness companion tool. It is not a medical, therapeutic, or emergency service. If you are in crisis, contact 988 (USA), Línea 106 (Colombia), 024 (Spain), or go to your nearest emergency room.

1. Acceptance of Terms

By downloading, installing, or using the SanaMente application ("the App"), you accept these Terms of Use and our Privacy Policy. If you do not agree, do not use the application.

SanaMente is developed and operated by DM-AI Solutions ("we", "our", "us"). We reserve the right to modify these terms, notifying you through the App.

2. Description of Service

SanaMente offers:

SanaMente is NOT: a mental health service, a substitute for therapy or professional counseling, an emergency medical service, or a provider of diagnoses or medical treatments.

3. Eligibility

To use SanaMente you must be at least 16 years of age. If you are under 18, you declare that you have the consent of your parent or legal guardian.

4. Your Account

You are responsible for maintaining the confidentiality of your account and password. All activity under your account is your responsibility. You must notify us immediately if you suspect unauthorized access.

5. Plans and Payments

SanaMente offers a free plan with limited features and paid plans with additional benefits:

Payments are processed through the Apple App Store or Google Play Store depending on the platform. Refund policies are governed by each store's terms and conditions.

Subscriptions renew automatically. You can cancel at any time from your app store settings.

Auto-renewable subscription

SanaMente subscriptions renew automatically every month or every year depending on the plan you choose, unless you cancel at least 24 hours before the end of the current period. Payment is charged to your Apple ID account upon purchase confirmation. You can manage and cancel your subscription at any time from Settings > your name > Subscriptions on your iOS device. If you cancel during a paid period, you keep access until the end of that period but no renewal will be charged.

Prices may vary by country and are displayed in the local currency at the time of purchase. Any price change applicable to your subscription will be notified to you by Apple in advance.

6. Use of Artificial Intelligence

By using SanaMente's chat, you understand and accept that:

7. Acceptable Use

You agree not to use SanaMente to:

8. Intellectual Property

SanaMente, including its design, code, content, brand, and associated materials, is the property of DM-AI Solutions. Your content (journal, mood records, conversations) remains yours — we only use it to provide you with the service.

Nature of the application

SanaMente is an emotional wellness support tool. It does not replace the professional care of a psychologist, psychiatrist, therapist, or mental health professional. The application does not diagnose, treat, cure, or prevent any mental, emotional, or behavioral disorder.

AI responses are automatically generated and are informational and companionship in nature, not clinical. If you experience thoughts of self-harm, suicidal ideation, or are going through an emotional crisis, contact a local emergency service or a professional help line immediately:

If there is an immediate danger to your life or someone else's life, call emergency services: 911 / 112 / 123.

9. Limitation of Liability

SanaMente is provided "as is" without warranties of any kind. DM-AI Solutions is not liable for:

Our total liability is limited to the amount you have paid for the service in the last 12 months.

10. Termination

You may stop using SanaMente and delete your account at any time. We reserve the right to suspend or terminate your access if you violate these terms, without prior notice.

11. Governing Law

These terms are governed by the laws of Costa Rica. Any dispute shall be resolved in the competent courts of Costa Rica.

12. Contact